The pharmaceutical and life sciences industries are some of the most complex and highly regulated in the world. Time-to-market and productivity pressures are intense. Access to real-time communications and information for clinical trials, production processes, and business operations is critical. This requires a more flexible and responsive IT operating environment. Digital transformation of the industry is well under way and pervasive in international markets; everything from cloud-based CMS applications such as Veeva, to Twitter and Facebook for customer engagement, mobile apps such as WhatsApp and WeChat for communications, and every imaginable value chain interaction.