Pharma_Dark

The Challenge

When a Global 100 Pharmaceutical company needed to enable WhatsApp to compete in Latin American markets they turned to
SafeGuard Cyber. Our platform ensured the company could adopt WhatsApp for a multi-country field force while maintaining compliance.

Using WhatsApp for communications with customers and healthcare providers was imperative to the company’s business growth. However, the platform brought challenges to regulatory compliance that prevented its adoption. As a result sales interactions were less frequent and of lower quality than desired. They needed a way to monitor for compliance risks while allowing their field force to meet with customers on their terms

“WhatsApp is critical to high quality HCP engagement in our overseas markets. SafeGuard Cyber’s compliance solution enables field force agility, product delivery, and has helped accelerate our digital transformation.”

Product Manager

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How Did SafeGuard Cyber Help?

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With the SafeGuard Cyber they rapidly reduced regulatory risks by millions of dollars in potential fines, allowing leaders to focus on customer engagement and driving growth.

Secure Human Connections

Ready to see how SafeGuard Cyber secures modern communication apps wherever they exist?