As employees and consumers have adopted the functionality and ease of cloud-based solutions and services, enterprise organizations have followed suit. There are numerous advantages to cloud-based enterprise apps, including lower upfront costs and easier maintenance, improved information sharing, and reliable scale with mobile friendly features.
The enterprise IT infrastructure footprint has changed. With the widespread adoption of cloud-based technologies, such as CRM SaaS tools, enterprise organizations need greater visibility and security at the app level. This includes message content and reducing exposure to cybersecurity threats and compliance risks.
The digital channels of employees, outsourced service providers, and consultants have proven to be the easiest point of ingress or egress for malicious or accidental activity.
Malicious Links & Attachments
Any content posted to the channel that has the potential to do harm to the organization (e.g. racist commentary, links to harmful/malicious websites).