Protect Your Digital Channels from Cyber Threats
Every high profile cyber-attack has a direct impact on an organization’s brand and reputation in addition to other collateral damage such as loss of revenue, shareholder value, and derailment of executive careers. While the recent data breeches at high profile companies, such as Target, Home Depot, Yahoo and Equifax, have focused more attention on IT security defenses within the perimeter of the data center, what is perhaps less well understood is the vulnerability of the digital channels operating in the cloud and outside the direct control of IT. Digital channels are often proving to be the path of least resistance for cyber-criminals as they continually search for new and more sophisticated ways to breech the enterprise.
Digital channels are vulnerable to a broad set of cyber threats, including:
- Malicious content postings– Cyber criminals, hackavists, malicious employees or even angry customers may post malicious content such as abusive postings and images, malware and/or malicious links & attachments that may offend site visitors, spread malware, or compromise user accounts
- Account Take Overs – Cyber criminals will attempt to take over corporate account pages on social media (e.g. Facebook, Twitter, LinkedIn) to implement social engineering campaigns, spread propaganda, or digital sabotage.
- Brand & Reputation Exploits – Digital channels are vulnerable to a broad set of cyber threats targeted directly to brand and reputation damage. Cyber threat actors will often target the organization’s brand and reputation for a variety of motivations, including on fraudulent commerce, business disruption, social engineering campaigns, or revenge campaigns. Threat actors may utilize malicious content postings, account impersonations, phishing attacks, data breeches, BOT attacks to impersonate the brand, and other exploits.
- VIP Exploits – High-profile executives are often the target of threat actors with intent on reputational damage or access to sensitive information, such as financials and M&A activity. Account impersonations, phishing attacks, BOT attacks, and doxing campaigns are some of the techniques at play.
- Data Loss and Data Privacy Risk – There is a need to safeguard social media postings and other digital communications against deliberate or accidental disclosures of confidential or personally identifiable information (PII) in violation of law or various privacy regulations. These types of information are often the targets of insider theft and misuse, but also the focus of cyber-criminals who can exploit such information for high value on the dark web.
Cyber Defense for Social Media and Digital Channels
SafeGaurd Cyber employs a variety of compliance and cyber defense techniques to prevent misuse or misappropriation of sensitive information by unauthorized insiders and recipients. With pre-established policies, the platform can analyze social media channels such as Facebook, LinkedIn and Twitter, and other digital channels such as Slack, WhatsApp and SalesForce Chatter for postings and/or attachments to flag references sensitive information, based on a lexicon of keyword, phrases, patterns. Scoring algorithms look at patterns and regular expressions to recognize suspected PII violations in the posting or attachment and take policy action to quarantine such messages for subsequent review.
Pervasive Channel Coverage
SafeGuard Cyber supports comprehensive coverage for over 50 of the most popular digital channels, organized across 4 distinct digital networking categories including social media, mobile communications, collaboration networks, unified communications and enterprise clouds.