Modern enterprises may face more than 10,000 legal and regulatory requirements that require a comprehensive and responsive information governance and records management program. Within the enterprise domain, organizations often implement information governance polices and extensive compliance controls to protect the organization from business, legal and regulatory compliance risk.
And while many enterprises have implemented compliance archiving and supervisory controls around their employees email communications, there is a growing realization in the IT and governance communities that a significant portion of employee communications internally, with partners, and with customers, have shifted to digital channels - which notably all operate independently outside the perimeter of the enterprise firewall. For example, employees may now routinely converse and share artifacts on collaboration networks like Slack, Yammer and IBM Connections; account teams may work sales opportunities, and with partners, on a variety of enterprise cloud apps such as SalesForce, Microsoft SharePoint, or Veeva; marketing, sales and HR may engage customers, prospects, and employees on social media networks likeFacebook, Twitter, or LinkedIn; much of international relies on mobile chat apps such as WhatsApp, WeChat, Skype, Jabber or Telegram for all of their business communications.
Yet with the embrace of social media and other digital channels that operate beyond the perimeter of enterprise firewall, legal and compliance officers often lack adequate visibility into employee communications, social postings and other digital activities to understand and manage the internal and external risk exposures posed by these activities. From a governance and compliance perspective, some of the key digital risk exposures include:
Malicious Message Content – Any content posted to the channel that has potential to do harm to the organization (e.g. racist commentary, links to harmful/malicious websites; insiders are responsible for generating upwards of 50% of malicious content.
Modern enterprises must systematically monitor employee, customer and partner activities across all these diverse channels for compliance. The stakes are high. Failure to implement effective digital risk management strategies poses massive consequences for brand reputation, revenue and profitability; regulatory fines & penalties; shareholder lawsuits and other litigation exposure.
SafeGuard Cyber delivers the leading SaaS platform to manage the full life cycle of information governance for digital content, systematically across more than 50 social media and other digital channels to assure compliance with business, industry and regulatory requirements.
SafeGuard Cyber's Governance framework provides the capability to manage access to enterprise accounts, monitor all communications for policy compliance; take immediate action remediate potential policy violations; and capture all content and meta data to a cloud-scale immutable archive for search and legal defensibility. Enterprise organizations of all sizes around the world have adopted the SafeGuard Cyber Governance as the most comprehensive and effective solution to protect their digital channels from the dual threat of compliance vulnerabilities and cyber exploits that occur outside the perimeter of the firewall.
SGC provides real-time supervision of user activity and content with contextual analytics and risk scoring to flag content with high potential for policy violations while reducing false positives.
On identification and detection of a risk events with high potential for policy violations, the system can take immediate action to quarantine the posting and related attachments until communication can be properly reviewed.
SGC provides automated supervision across multiple functional domains driven by a powerful policy engine with extensive policy library. Policy rules can be easily extended or customized to meet further requirements.
The policy engine also provides a standard policy pages for some of the most broadly applicable and industry-specific regulations including FINRA, SEC, FDA, MiFID II, NFA, IIROC, MFA, FCA, PII, & HIPPA, GDPR
Fully configurable policies enable you to automatically capture and preserve the complete digital record of communications to an immutable cloud-scale compliance archive under retention management, including all communication artifacts in native format and rich detail, including meta data, conversations threads, links, attachments, and images, and
The archive provides full meta data, text indexing, audit trail as well as Boolean logic & proximity search capabilities to assist investigators in collecting key information with precision. Administrations can manage legal holds in place, or export archived data in PST or PDF file format to eDiscovery system of choice.