Digital channels are changing the way enterprise organizations, including government, deliver their services. Social media, such as Facebook, Twitter, and mobile apps, make it easier for government organizations to communicate directly with their citizens. This fosters better engagement between citizens and government, which is vital in terms of raising public awareness and directing citizen response during emergency situations. These same channels can be compromised by government employees, hacker groups, and cyber criminals to subvert these platforms against government agencies and an innocent public.

DIGITAL RISKS FOR GOVERNMENT AGENCIES

Cyber Threats

Government social media sites are common targets for attack because of their high visibility and vulnerability to compromise – malicious content, account impersonations & takeovers, malware infections, phishing and bot attacks are among the most common threats.

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VIP Exposure

High-profile government officials are often the target of threat actors with intent on reputational damage or access to sensitive information. Threats include: account impersonations, phishing attacks, bot attacks, and doxxing campaigns.

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Data Loss and Data Privacy Risk

There is a need to protect social media posts, payment records, and other digital communications against deliberate or accidental disclosures, or citizens’ personally identifiable information (PII) in order to avoid violation of law or various privacy regulations (PII, PHI, GDPR).

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Insider Threats

As many as 60% of cyber incidents originate with insiders. The digital channels of employees, outsourced service providers, and consultants have proven to be the easiest point of ingress or egress for exposure to cyberattacks, and compliance violations.

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Compliance Violations

Agency record keeping and retention obligations for all records, now including citizen posts on social media and other digital channels, are no exception.

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Legal Exposure and Litigation Risk

Inability to preserve the digital “chain of evidence” for eDiscovery leaves an agency vulnerable to spurious legal attack.

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The world is digital. SafeGuard Cyber empowers your enterprise to engage with customers and new markets securely, compliantly, and at scale.

Fill out the form to learn more about how our platform:

  • Detects threats against social media and digital assets
  • Defends against brand damaging attacks
  • Protects customer interactions
  • Automates compliance and governance 
  • Secures your enterprise at the individual level

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