Pharmaceutical and life sciences are some of the most complex and highly-regulated industries. Since time-to-market and productivity pressures are so high, access to real-time communications and information are critical. This requires a more flexible and responsive IT environment. Digital transformation of the industry is well under way, especially in emerging markets. Companies incorporate everything from cloud-based CRM applications, such as Veeva, to Twitter and Facebook for customer engagement, and mobile apps such as WhatsApp and WeChat for sales communications.

With social media and other digital channels, IT, sales, marketing, and compliance teams often lack adequate visibility into employee interactions to understand internal risk exposures. Unlock these new technologies securely and compliantly.