SUCCESS STORY
Global Pharmaceutical Company Empowered to Embrace Social Media
With SafeGuard Cyber, the company can leverage social channels without compliance worries.
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The Challenge
Social media is a powerful tool to deliver a great customer experience and differentiate a brand. Unfortunately, the lack of visibility into this channel makes it daunting from a compliance standpoint. The company operates under strict FDA regulations that require the fastidious capture and retention of records relevant to drug safety They were fulfilling their compliance demands manually, by reviewing potential incidents on social channel one by one which was time-consuming, expensive, and slow. It was impossible to scale, and it was damaging their social media goals. The company needed a better way.
Automated Compliance
Policy-Based Governance
Comprehensive Coverage
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Hundreds of staff hours have been regained, revenue has been boosted, and the company has been enabled to embrace social media without compliance worries.
