Pharma_Dark
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When a global pharmaceutical company wanted to improve the visibility and details in their CRM they turned to SafeGuard Cyber. By automating the compliance and regulatory review, our platform saved them millions in compliance review costs every month.
The Challenges_global-pharma-enterprise-automates-crm-compliance

The Challenge

Leadership was keen to increase both the quantity and the quality of the field force’s health care provider (HCP) interactions. Enabling free-text call notes accomplished this goal, but also exponentially increased the amount of content requiring compliance review. When SafeGuard Cyber’s language-agnostic machine learning solution was implemented the company was able to improve the volume of records processed and generate actionable business insights from these interactions at scale.

How Did SafeGuard Cyber Help?

How Did SafeGuard Cyber Help__global-pharma-enterprise-automates-crm-compliance

Automate_LightAutomated Compliance

Compliance-NextGen_Light (1)Rapid Time to Value

Intelligence_LightComprehensive Coverage

The SafeGuard platform enabled the company to increase the detail, collected on every HCP interaction. With SafeGuard Cyber, they are now automating the compliance and regulatory review process of over 100,000 free-text call records per day, in multiple languages. As a result, the company has been able to cut manual review costs by $3 million per month.

In addition to satisfying the core compliance requirements, this approach has enabled the company to achieve significant digital transformation goals by increasing sales productivity and analytical business insights.

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This approach has enabled the company to achieve significant digital transformation goals by increasing sales productivity and analytical business insights.

Take Compliance Product Tour

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