Cybersecurity – Who’s Protecting What?
81% of consumers who pay bills online cite personal data and identity theft as one of their greatest concerns.9 Yet, despite these concerns, they’re still craving more mobile banking features than ever before.
Both the transformative power and the risks associated with new digital technologies stem from the fact that these critical channels lie outside of network perimeter defenses. On social media, for example, it can be difficult for marketing-oriented community managers to recognize the signatures of spear-phishing or account take over attacks. Moreover, employees posting on their own social media accounts
may be vulnerable to targeted social engineering attacks, threats that are completely invisible to the enterprise.
Even collaboration channels which are ostensibly for "internal" communications, like Slack or Yammer, present unique challenges. As cloud-based applications, malicious content or malware links remain difficult to mitigate for traditional network controls.
Critical Channels Lie Outside of
Network Perimeter Defenses
To mitigate these risks, administrators need to maintain complete visibility into digital assets like social media accounts, instant messages, and any other branded communications and properties. Furthermore, security teams need access to real-time threat intelligence. They require the ability to communicate and work with marketing and compliance teams quickly to coordinate remediation efforts. Alerts are not enough, security tools must be able to lock down accounts that are being misused, quarantine threats, and close compromised or impersonated accounts.
With a centralized monitoring and control system, security teams have real-time visibility into all information being posted online from owned channels such as social media profiles and instant messages. Instead of trying to secure information at the device-level, such a defense system extends perimeter defenses around cloud-based digital channels,
enabling banks to protect critical information assets and business operations.